Hosted Continuity has been working with Microsoft Dynamics CRM since our launch in 2009. Our customers range from small businesses to large blue chip companies.
We have developed a range of strategies and technologies which we can apply to project no matter what the size.
CRM projects require a mix of business acumen and technical know-how, our experience in implementing Microsoft CRM in many businesses has allowed us to develop a clear insight into the unique challenge posed by CRM.
Microsoft Dynamics CRM Solutions
Microsoft Dynamics CRM gives you the capabilities needed to easily create and maintain a clear window on each one of your clients and active prospects, from initial contact right through to close and post-close activity.
Customer Relationships are the backbone of your business. The problem has always been to encourage staff to take advantage of the benefits a Customer Relationship Management solution can bring. Microsoft Dynamics CRM addresses the issue by embedding CRM into the applications everyone uses every day, making it simple and intuitive to use.
- Eliminates business-process chaos
- Manage your customer lifecycles efficiently and effectively
- Easy and quick to get up and running
- Allows you to work entirely from Microsoft Office and Outlook
- One place to keep all of your customer information
- Easy to migrate existing contact data
- Online, offline and mobile access
- Can be customised to suit your specific needs
- Will grow as your business grows
Improve management efficiency
- Enable your IT team to deliver powerful CRM capabilities while keeping costs under control
- Centralized management and streamlined tools help improve efficiency so IT professionals can concentrate on strategic business initiatives
Access to practical and professional reporting
- Views are easy to configure to display the data you want to see
- You can generate excel based reports at the touch of a button
- Produce complex and professionally presented reports using BI tools
Hosted Continuity’s Microsoft Dynamics CRM now offers you powerful CRM functionality that can be implemented in organisations of all sizes